Privacy Policy

1. About This Policy

WebDevise (“we”, “our”, or “us”) operates in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy covers how we handle personal information collected through our website and the services we provide.

2. What Information We Collect

2.1 Personal Information

• Full name
• Email address
• Phone or mobile number
• Business name and website
• IP address and approximate location
• Any details you choose to share through our enquiry or contact forms

2.2 Technical and Usage Data

• Browser type and version
• Device type and operating system
• Pages you visit and how long you spend on them
• The site or link that referred you to us
• Screen resolution

3. How We Collect It

• Via contact or enquiry forms on our website
• During consultations or discovery calls
• Through cookies and site tracking tools
• Via third-party analytics platforms we use to understand site performance

4. What We Do With It

Your information is used to:

• Deliver our services and respond to your enquiries
• Prepare quotes and project proposals
• Improve the performance and usability of our website
• Understand how visitors interact with our content
• Meet our legal and tax obligations

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Store your preferences between visits
• Measure site traffic and behaviour patterns
• Run remarketing campaigns via Google Ads and Meta (Facebook/Instagram)

Cookie preferences can be adjusted through your browser settings at any time.

Managing Cookie Consent

On your first visit, you may be shown a cookie notice. You can update your choices at any time by clearing your browser cookies or adjusting your browser settings.

6. Advertising and Remarketing

We may run ads through the following platforms, which use their own tracking technologies:

• Google Ads and Google Analytics
• Meta Ads (Facebook and Instagram)
• LinkedIn Ads

Each platform allows you to manage your ad preferences directly through their own privacy settings. You can also opt out via the Digital Advertising Alliance or similar opt-out tools.

7. Who We Share It With

We only share your data where it is necessary to deliver our services. This may include:

• Website hosting and infrastructure providers
• Email and communication tools
• Analytics and reporting platforms

Every third party we work with is required to handle your data responsibly and securely.

8. How We Protect Your Data

We store your information with reputable, secure providers and apply appropriate technical measures to prevent unauthorised access, modification, or disclosure.

If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and report to the Office of the Australian Information Commissioner (OAIC) as required under Australian law.

9. How Long We Keep It

• Enquiry and contact data: retained for up to 2 years
• Analytics data: retained for up to 26 months
• Client and billing records: retained for up to 7 years for tax and legal compliance

10. Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct anything that is inaccurate or out of date
• Ask us to delete your data where we have no ongoing reason to keep it
• Withdraw consent at any time where processing is based on consent

To make a request, email us at hello@webdevise.com.au and we will respond promptly.

11. Children

Our website and services are not directed at anyone under the age of 16. We do not intentionally collect personal information from children. If you think we may have done so in error, please get in touch and we will remove it.

12. External Links

Our site may link to external websites. Once you leave webdevise.com.au, this policy no longer applies. We encourage you to check the privacy policy of any site you visit before sharing personal details.

13. Complaints and Disputes

If you believe we have mishandled your personal information, please reach out to us at hello@webdevise.com.au. We will acknowledge your complaint and work to resolve it quickly. If you remain unsatisfied, you can escalate to the OAIC at oaic.gov.au.

14. Updates to This Policy

This policy may be revised from time to time. When changes are made, the updated version will be published here with a revised effective date. We recommend checking back occasionally.